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EHR Helps Physician Practice Cut Errors and Delays
Palm Beach Obstetrics & Gynecology, PA, offers an excellent example of a medical group that achieved outstanding success by implementing an electronic health record (EHR) system. As a result of installing an EHR in 2006, the group streamlined workflow, increased revenue, reduced its staffing needs, improved billing and coding, and eliminated a significant amount of overtime.
The group’s effort earned it a Davies Award from the Healthcare Information and Management Systems Society (at www.himss.org) last year. The practice has offered routine women’s health care services for 15 years. At the time of its award application, it had six providers, working from two offices and four hospitals in Palm Beach, Florida.
• Eliminating the need to look for charts
Other goals included decreasing the need for human resources dealing with medical records, decreasing the amount spent on office supplies, increasing physicians’ productivity through connectivity while working at hospitals, and decreasing paper waste.
The staff at Palm Beach determined that implementing the EHR all at once would not work for the practice. Obstetrical responsibilities and ongoing crises made shutting down the entire practice impractical. Likewise, a lengthy decrease in productivity would lead to an extended decrease in revenue that the physicians believed they could ill afford. Instead, management opted for a phased-in approach ....
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